Level Up Training Center

Category: COVID19

  • How To Reserve A Spot In Class At Level Up

    How To Reserve A Spot In Class At Level Up

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    How To Reserve A Spot In Class At Level Up
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    We use an awesome App called Zen Planner to make class reservations, register for events, manage your profile, and view attendance history. 

    To access your account on mobile, download Member App using the appropriate link below.
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    How to Setup Your Account

    If you already have a membership, ask a Level Up staff member to send your password. Your username will be your email address – so be sure to check your email for login information. If you wish to change which email you’d like to use, simply ask a staff member to edit it.

    Your password will be emailed to the address you provide unless you created your own password upon setup.
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    Where to Login

    Online: Level Up has a Zen Planner portal log in embedded on the website. Click Here for the URL to login to the portal. Note: be sure to login through the Level Up portal on our website, you cannot login on Zen Planner’s main website (zenplanner.com will not work). Once logged in, you can view and sign documents, pay bills, edit your profile, log workout scores and manage reservations.
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    Manage Your Reservations

    During this limited phase of the pandemic, classes and open gym sessions have size limits, so be sure to reserve your spot early in the day. Members are allowed to reserve up to 12 hours in advance. Within the Member App, click on the calendar icon in the top right. You can reserve your spot or add yourself to a waitlist (if the class is full) by clicking the star next to the time you wish to attend. If you no longer can attend a class, simply click “Cancel Reservation”.
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    View Workouts

    To see a workout or post scores, click on the “Z” on the top left and select “Workouts”
    Swipe back and forth to view other days’ workouts. If it says “There are no workouts to display” that simply means that either the workout hasn’t been posted for the public or it hasn’t yet been created.
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  • Level Up COVID-19 Blog

    Level Up COVID-19 Blog

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    Re: Nov 15 COVID-19 Capacities and Class Reservations
    By Erin Jimenez

    On Sunday, November 15th at 5:00 PM, the County updated guidelines under its phase 2 reopening. Under the revised guidelines, gyms “may operate with 1 patron per 200 square feet of fitness space, not to exceed 25% capacity.” The good news is that we operate really closely to the 25% capacity and you won’t notice much of a change at all. Everyone has also been doing a great job reserving classes using the Zen Planner Member App. We want to encourage you all to maintain this routine of reserving for classes using the Zen Planner App.

    RE: Youth Striking Class Spectators & Non-Members
    In order to accommodate every member, we will limit the number of parents/guests that spectate during the Youth Striking and Intermediate Boxing Classes. If you are new to the gym and want to check us out, you can but this needs to be scheduled ahead of time with us so we can reserve you a spot in one of the Intro classes.

    We have taken time to write out procedures and plans to tackle changes that come our way. Rest assured that we will be able to provide quality instruction and workouts regardless of what the pandemic throws at us.

    References:
    https://www.princegeorgescountymd.gov/3504/County-Phased-Reopening
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  • Level UPdate on Flu Season

    Level UPdate on Flu Season

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    Flu Season: Working Together To Protect Our Community
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    The flu season is starting and will last through the fall and winter. If you get the flu, you can get sick and can spread the flu to others at home, at work, and at the gym. Symptoms of flu include fever or chills and cough or sore throat. In addition, symptoms of flu can include runny nose, body aches, headache, tiredness, diarrhea, or vomiting.

    Level Up Is Asking You To:

    Stay home if you are sick until at least 24 hours after you no longer have a fever (100 degrees Fahrenheit) or signs of a fever (have chills, feel very warm, have a flushed appearance, or are sweating). This should be determined without the use of fever-reducing medicines (any medicine that contains ibuprofen or acetaminophen).

    Wash your hands frequently. If you are at the gym, wash your hands before and after classes/training with warm, soapy water for at least 20 seconds or use an alcohol based hand sanitizer. 

    If you use equipment outside of class, please disinfect items you touch before and after use to be safe. We advise you to also disinfect your own gear before and after classes. We have disinfectant sprays and paper towels for you to use.

    Cover your mouth and nose with tissues whenever you sneeze, and discard used tissues in the trash. After, please wash your hands.

    Avoid close contact with others who are sick with respiratory symptoms. If you come in contact with a confirmed case of COVID-19, we ask that you please do not come to the gym until you have been cleared by a health professional.

    It is critical that you do not train if you are experiencing symptoms such as fever, cough, shortness of breath, sore throat, runny or stuffy nose, body aches, headache, chills or fatigue.

    We offer Virtual Boxing and Virtual Muay Thai/Kickboxing classes that can be performed remotely and we hope you take advantage of those classes to Level Up at Home.

    If a severe flu outbreak hits our community, we will take additional steps to avoid spreading the flu virus in the gym.

    If you have any questions about policies or action steps we can take, please contact us at frontdesk@levelupgym.com. Additionally, if you are not sure what to do if you get sick, email us.

    By working together, we can protect our gym while having a productive fall and winter.
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  • Training During COVID-19

    Training During COVID-19

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    Please keep your mask on if you are unvaccinated! Help us keep our Level Up members, staff, and coaches safe.

    Try not to touch your face, eyes, nose, and mouth.

    Wash your hands before and after classes.
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    Updated 7/30/2021

    Level Up is open for SAFE training! Here’s the info:

    • Level Up is open for you to come in and enjoy classes.
    • There are things that we had to put in place in compliance with our state governments to make this possible. Many of the changes are not permanent!

    Most importantly – Level Up is OPEN for fitness activities!

    • Please note, we have taken precautions to help make the experience safe for all, but good news: we can train!
    • Face masks are not mandatory, but we really hope unvaccinated members wear a face mask to protect themselves and other unvaccinated members. 

    NEW CLASS SCHEDULE

    With COVID-19, we had to make some restrictions on gym hours and use, and that definitely makes things a little weird. For Monday through Saturday, here’s our new hours of operation and schedule:

    Hours of Operation (No Open Gym during the pandemic)

    In the morning, the gym is open for class participants and personal training sessions only. No open gym is allowed during the pandemic. 

    10:15AM – 12PM Tuesday / Thursday

    4:30PM – 9PM Monday through Thursday

    5:30PM – 7PM Friday

    9:15AM – 12PM Saturday

    Schedule
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    MEMBER & VISITOR HEALTH PROCEDURES TO ENSURE YOUR SAFETY & OURS

    • Touchless infrared thermometer temperature checks for members and guests upon entry of the building. Members and visitors with temperatures above 100 degree Fahrenheit will not be allowed to stay. 
    • Wear a Mask – One of our requirements at the gym is for you to wear a mask – Over the nose & mouth. Make sure to bring more than one in case it gets sweaty. If you forget your mask, we have extra!
    • Before you think of coming, please do a self-health screen: Ask yourself, Do I feel well? Do I have a cough or shortness of breath? Am I confident that I won’t get my teammates sick?
    • No training if you have been in contact with a confirmed case of COVID-19, you are experiencing a cough, shortness of breath, sore throat, or have had a fever within the last 2 days. 
    • If you find out that someone from your household is sick or even a coworker becomes sick, please stay home and ensure your are symptom free for 2 weeks and/or test negative for COVID-19.
    • IMPORTANT – If you get exposed to COVID-19 or infected, please email us at frontdesk@levelupgym.com and do not come to the gym. We will accommodate you so that you can make the most of your membership when you are well. 

    ENHANCED CLEANING & SANITATION POLICIES

    • We had already instituted these before COVID-19 outbreaks, but we are increasing all of our policies, and are implementing:
    • Deep cleans of the gym.
    • Disinfecting of high-touch surfaces (door knobs, light switches, kiosks, fitness equipment).
    • Anti-microbial & anti-copper films on the front door handles to kill germs on contact.
    • Enhanced daily general cleaning procedures.
    • Installation of hand sanitizer stations, touchless paper towel dispensers, touchless soup dispensers, and more.

    NEW STAFF HEALTH PROCEDURES TO ENSURE YOUR SAFETY & THEIRS

    • Touchless infrared thermometer temperature checks at the start of a staff members shifts.
    • Masks provided for all employees. 
    • Installation of hand sanitizer stations, touchless towel dispensers, touchless soap dispensers, and more.

    NEW GYM FEATURES TO HELP YOU TRAIN SAFELY

    • Floor decals to encourage proper distance (6ft) between gym members, guests, and staff.
    • Enhancing the touchless nature of checking-in to classes and transactions (i.e. no need to sign in via iPad).
    • Face masks for our staff, gym members, and visitors.
    • Enhanced ventilation throughout the day.

    ARE YOU IN AN AT RISK CATEGORY BUT STILL WANT TO TRAIN AT LEVEL UP?

    • Some of you may have conditions or have loved ones that make going to the gym a little nervous.
    • We will continue offering Virtual Classes to keep you connected and allow you to join the rest of the team, virtually of course.

    ***This page will be updated weekly!***

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  • New Code of Conduct

    New Code of Conduct

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    Level Up Member Code of Conduct

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    Due to the COVID-19 crisis, we must implement new procedures to practice when we re-open. It is important to note that closures may be lifted, but the pandemic is technically not over yet. All members and staff will be following a New Level Up Code of Conduct to safely workout and reduce the spread of coronavirus. Level Up staff will be around to guide you, so that you can focus on enjoying your training experience. 

    1. Entry 
    • All members and visitors must go through each station before fully entering the facility: 
      • Hand Sanitizing 
      • Temperature Check 
      • Reception and Entry 
    1. Beyond Check-In 
    • All members and visitors must wear a face covering. 
    • All members must clean equipment before and after each use. 
    • All members must wash hands per posted CDC guidelines.
    • All members and visitors must maintain six feet of distance at all times. 
    1. Exit 
    • Members are highly encouraged to follow CDC guidelines outside of the facility to mitigate risk of transmission. 
    • Members must take home workout clothes and gear in a closed bag.

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  • COVID-19 Response

    COVID-19 Response

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    (Updated 2/25/22)

    Dear Level Up Team:
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    –February 25, 2022

    Effective, Monday, February 28, 2022, Prince George’s County will lift the indoor mask mandate and face masks will no longer be required to be inside the gym. Some members will continue to wear a mask and we encourage everyone to be respectful of each other.

    –October 1, 2021

    Effective, Friday, October 1, 2021, at 5:00 p.m., all persons over the age of two will be required to wear a mask in all indoor public venues and businesses in Prince George’s County, even if they are fully vaccinated. Some exceptions do apply, such as when an individual is actively eating or drinking or individuals who have a bona fide disability that prevents them from wearing a mask.

    –August 17, 2021

    Since August 8, masks have be reinstated in PG County. All persons over the age of 5 are required to wear a mask, even if they are fully vaccinated. 

    –June 17, 2021

    Since May 28, masks are encouraged to be worn unless fully vaccinated. Masking should be worn by unvaccinated children and unvaccinated adults indoors. Since children under 12 are not yet eligible for the vaccine, we will be cautious and enforce masking during the Youth Classes. For the time being, we will continue to conduct the temperature checks upon arrival for all members and guests that remain in the building. 

    –May 14, 2021

    The COVID-19 guidelines and restrictions have been changing due to the increase in vaccination rates and decline in COVID-19 cases nationally and statewide. While CDC suggests that indoor activities pose minimal risk to fully vaccinated people and fully vaccinated people have reduced risk of transmitting SARS-CoV-2 to unvaccinated people, we must all continue to wear face masks in the gym because of Prince George’s County mandates.

    As more people become vaccinated in PG County, we are confident that we will be mask free at Level Up. But for now, lets rejoice that we can resume normal operations, with mask-wearing requirements in place!
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    New Procedures Due to COVID-19

    • Touch-less Gym Entry – All members will be required to sign in using the Zen Planner App to check-in to the gym. You can download the App for free on your iOS or Android phone. If you do not elect to use the Mobile App to check-in, you must stop at the front desk to check in with a front desk representative!
    • Disinfect Equipment After Use – This is especially important if you are using equipment outside of class. You must disinfect the equipment you use and place it back in its proper place.
    • Additional Precautions – To reduce the transmission and infection of coronavirus, we will check temperatures of all staff and even members using a Touch-Free Thermometer. Simply step up to the thermometer (1 inch) and wait for the beep.
    • Additional Sanitization Stations – We added sanitization stations throughout the gym for easy access to sanitation wipes, hand sanitizer, and disinfectant solutions. 
    • Clean Team – We enhanced our cleaning regime, and you’ll see our staff sanitizing equipment before, during, and after each class. In addition, we encourage all members to wipe down equipment, even your own, before and after use.

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    COVID-19 Blog Updates

    Nov 15 Updated Guidelines for Phase 2:  25% Capacity Limits
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    View this post on Instagram

     

    A post shared by Erin Jimenez (Farrell) (@drdoomlvlup)


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    ~Level Up Training Center
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    Important Links and References

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